Using Hold and Resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears
next to the caller ID and the corresponding line button flashes green.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold
reverts back to ringing after a certain period of time. The "reverting" call remains
on hold until you resume it or until Hold Reversion times out.
Your phone indicates the presence of a reverting call by:
- Alerting you at intervals with a single ring (or flash or beep, depending on
your phone line setting).
- Briefly displaying a "Hold Reversion" message in the status bar at the bottom
of the phone screen.
- Displaying the animated Hold Reversion icon next to the caller ID for the held
call.
- Displaying a flashing amber line button (depending on the line state)
If you want to...
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Then...
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Put a call on hold
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- Make sure the call you want to put on hold is selected.
- Click Hold.
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Remove a call from hold on
the current line
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- Make sure that the appropriate call is highlighted.
- Click Resume.
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Remove a call from hold on a
different line
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- Click a green blinking line button. If there is a single call holding
on this line, the call automatically resumes.
- If there are multiple calls holding, make sure that the appropriate
call is highlighted, and click Resume.
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